Live-fermented food travels differently than shelf-stable pickles. Here's everything we'd tell you if you emailed us first — flat-rate shipping, how to store the jars, how long they last, and how often we restock.
- What does shipping cost?
- One flat rate per order, stated on the product page before you ever reach checkout. Jars travel cold-packed in an insulated box.
- Does it need refrigeration?
- Yes. These are live ferments, not shelf-stable vinegar pickles. Refrigerate on arrival and keep the vegetables under the brine line.
- How long do they keep?
- Sealed and cold, about four months. Once opened, six to eight weeks — the sour deepens the whole time, which most people consider a feature.
- Why is the brine cloudy?
- That haze is the lactic culture doing its job. Cloudy brine, a faint fizz, and a sour smell are all correct. Soft, slimy, or off-colored is not — email us and we replace it.
- How often do you restock?
- Weekly, in batches of roughly forty jars. When a jar sells out it is back within seven to ten days, and the letter goes out the morning it returns.
- Can I pick up in Asheville?
- Yes — pick up free at the Saturday market stall. Choose local pickup at checkout and skip the shipping line entirely.